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The following story is told about a United Airlines gate
agent in Denver, Colorado who was confronted by a passenger
who probably deserved to fly as cargo:
During the final days at Denver's old Stapleton airport, a
crowded United flight was canceled. A single agent was
re-booking a long line of inconvenienced travelers.
Suddenly an angry passenger pushed his way to the front of
the line. He slapped his ticket down on the counter and said,
"I HAVE to be on this flight and it has to be FIRST CLASS."
The agent replied, "I'm sorry sir. I'll be happy to try to
help you, but I've got to help these folks first, and I'm
sure we'll be able to work something out."
The passenger was unimpressed. He asked loudly, so that the
passengers behind him could hear, "Do you have any idea who I
am?"
Without hesitating, the gate agent smiled and grabbed her
publicaddress microphone. "May I have your attention please?"
she began, her voice bellowing throughout the terminal. "We
have a passenger here at the gate WHO DOES NOT KNOW WHO HE
IS. If anyone can help him find his identity, please come to
gate 17."
The folks behind him in line began laughing hysterically.
Although the flight was canceled and people were late, they
were no longer angry at United.
     
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